# Credit issues Check your credit balance before starting large batches. Model, mode, duration, resolution, and number of variants can all affect cost. A high-quality video generation can cost more than a quick image test. If credits were used unexpectedly, review recent generations, export options, and batch actions. Repeated regeneration and multiple variants can add up quickly. For support, include your account email, approximate time, project URL, model/mode, and what action you expected to cost. Do not share passwords or private payment details in screenshots. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.avastudio.com/troubleshooting/credit-issues.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.